SHIPPING POLICY

SHIPPING INFORMATION

Please be aware that despite daily pick ups from our mail order Centre,  due to the challenges of Covid 19, our amazing courier services and UPS and FedEX may have delays in getting your parcel to you on time. All shippers are operating under abnormal circumstances and in many cases with reduced staff and with increased demand right across different markets.

We thank you for your understanding and patience during these unprecedented times.

#StaySafe #StayWell #StayHome

WE SHIP TOBACCO PRODUCTS TO THE EU, Within The USA & CANADA.

Cigar Stakes Team

 

GENERAL INFORMATION

Cigar Stakes uses reputable courier services and we ship worldwide. Within the US we aim to deliver within 2 working days. Orders placed after 1pm on a Friday, will be typically processed for dispatch on the following Monday.

International delivery times may vary depending on destination.

The shipping costs may vary and depend on the weight of your parcel.

We strongly recommend taking on transport insurance for your purchase. You will have an option to do so at the check-out.

LARGE AND BULKY ITEMS

Please note: Large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

For deliveries of large/bulky or heavy items to destinations overseas, or mainland UK including Northern Ireland, please email us for a shipping quote on info@cigarstakes.com

You will be contacted by our sales team should your order be subject to any additional shipping costs.

UNITED STATES MAINLAND SHIPPING

 

Free shipping on tobacco products orders above $75

To find out more information on how much delivery will cost you and how long it will take for your item to arrive, please refer to the charges at checkout or if you have any further queries then please call our mail order department for more details. 

Singles, Packs and Box orders, Smokers Accessories and Tobacco are usually dispatched by tracked or Special delivery. Humidors and large and heavy items are usually dispatched by courier services.

Please note our DAILY CUT OFF time for all orders requested for NEXT DAY DELIVERY is 1pm.

UNITED STATES OFFSHORE SHIPPING

For deliveries of large / bulky or heavy items to destinations outside mainland US including, UK Northern Ireland, please email us for a shipping quote to info@cigarstakes.com

You will be contacted and informed about any additional postage and packaging cost in advance by our sales team should your order be subject to any additional shipping cost to any of these destinations.

 

DISPATCH INFORMATION

SHIPPING WITHIN THE UK

Courier Dispatch (Humidors and parcels over 2 kilo – approx. 4-5 working days) $65.00
Airmail – Large Items (Books, Liquor, Coffee up to 2kilo – approx. 7-10 working days) $45.00
Airmail – Small items (Tobacco, accessories, coffee up to 1 kilo – approx. 7-10 working days) $35.00
Airmail – Single cigars (up to 10 singles per order – approx. 7-10 working days) $20.00

Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.

WITHIN EUROPE
Courier Dispatch (Humidors and parcels over 2 kilo – approx. 5-7 working days) $90.00
Airmail – Large Items (Books, Liquor, Coffee over 1 kilo – approx. 7-10 working days) $75.00
Airmail – Small items (Tobacco, accessories, coffee up to 1 kilo – approx. 7-10 working days) $590.00
Airmail – Single cigars (up to 10 singles per order – approx. 7-10 working days) $20.00

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.

LIGHTERS DISPATCH

We can only ship lighters to mainland US and Canada.

Please note that all lighters are dispatch ‘drained’.
There is no gas. All lighters are posted empty.

CHOOSING SHIPPING OPTION

Please note that you are in fact able to choose your shipping option whilst shopping at our store simply by clicking on the required method on the shipping page.

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

 

CLICK AND COLLECT

Not all of our stores carry the full range that is available through our website – please allow 3-4 working days for your items to arrive at your requested store.

You will be contacted by a member of our Staff when your order is ready for collection.

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